By Tina Snell, Staff Writer
The Little Falls Area Chamber of Commerce has named Chelsey Robinson the April 2013 Employee of the Month. She works at US Bank as a personal banker.
Robinson said being a personal banker means she does just about everything. Her job description includes working with bank customers to open checking and savings accounts, take out and refinance loans. She also helps her customers meet their goals, save money, consolidate debt, purchase certificates of deposit and open individual retirement accounts.
Jammi Strunk, US Bank’s branch manager said,” “Chelsey has been with US Bank for almost six years and her superior performance has supported three promotions in that time frame. She always has her customer’s best interests at heart. US Bank and I are honored to have an employee like Chelsey.”
“I started as a part-time teller after I graduated from Little Falls Community High School in 2007,” said Robinson. “I then worked up to a full-time teller and then a universal banker which is a combination teller and banker.”
As a full-time teller, she worked in the teller line at the office on Bank Square, in the drive-up and at Coborn’s Super Store. She said each spot was a totally different experience.
In February, Robinson was promoted to a personal banker.
“I am willing to serve my customers and increase my banking knowledge,” she said. “I love this job. Every day is different and the routine changes. It’s like an adventure.”
Robinson makes sure she connects with the people she meets. She creates a rapport with each one, so much so, they stop in to see her even when they have no banking business to do.
“It’s my favorite part of the job — talking to and getting to know each customer,” she said.
Robinson and her husband, Tyler, love to fish, camp, go four-wheeling and spend time in their boat.
“I’m a great fisher person,” she said. “But maybe it’s because Tyler is always fixing my line when it gets tangled or snagged.”
Robinson loves nature and said life’s too short to not take in all of one’ surroundings by listening and watching everything the world has to offer.
She also loves to shop, do scrapbooking, crafting and coin collecting. She also volunteers with the Boys and Girls Club and with the annual Holiday Gift Giving program.
Robinson said, “I am honored to receive this recognition as it means so much to me. I am very thankful to have the support of my co-workers, family, friends and customers as I wouldn’t be where I am today without all of them. It was exciting that someone put a good word in for me.”
For receiving this honor, Robinson received gift certificates from Broadway Stylists, Dairy Queen and Pizza Ranch. She will receive flowers from Northern Image Landscaping, a cookbook from St. Gabriel’s Hospital Hospice Program and have her photo taken by Silker Studio.